Shipping policy

DELIVERIES

For all deliveries, there is a minimum requirement of 2 cubic yards. Within a 5-mile radius of Smart Choice Landscape Supply Storage Depot in Ormond Beach, the delivery fee starts at $40. Additional fees will be applied for deliveries outside this radius and for orders exceeding 10 cubic yards.  Customers are responsible for reporting all road bans and providing suitable offloading site for deliveries.

Special delivery dates and times may be available upon request.  Once the customer pre-coordinates the date and time of delivery with Mulch and Stuff by Smart Choice, it is assumed that both the job is ready for materials and there is proper access for our trucks and or vehicles.

PROPERTY RELEASE DAMAGE WAIVER

Customer shall be responsible to ensure that site location for delivery trucks, dump and trailers is adequately and fully accessible by Mulch and Stuff by Smart Choice. Customer shall defend, indemnify and hold harmless from any and all claims, damages, suites, costs and liabilities, including attorney fees and legal expenses, arising out of the customers’ request and use of Mulch and Stuff by Smart Choice equipment and trucks for off road purposes. 

DELIVERY VEHICLE RESTRICTIONS

It may not be necessary for you to be present when Mulch and Stuff by Smart Choice deliver your material if you provide us with specific written instructions, clearly mark the area for delivery to be placed and we will accommodate you as best as we can.  When deciding where you would like the materials place, please check the area for overhead wires, low tree limbs, etc.

Delivery vehicles are not able to leave the state, county, municipal streets, and will not cross sidewalks or curbs for delivery.  Our drivers deliver to the edge of the traveled portion of a street/roadway. Any load that has to be re-delivered will be subject to an additional fee. The Delivery Driver has the final say on where he/she is able to place material being delivered. 

If our driver moves BEYOND THE CURB LINE or edge of the traveled portion of the street/roadway under the direction/request of the property owner or agent, WE ASSUME NO RESPONSIBILITY OF DAMAGE TO PROPERTY. The purchaser assumes all responsibility for any injury or damage to driveways, sidewalks, fences, structures, utilities, irrigation, strip drains, gutter, landscaping or other items on the property.

If the delivery driver becomes unable to maneuver the company truck/equipment off the property a $650.00 towing fee will be assessed to the responsible party.

DELIVERY SCHEDULE

Due to the many variables associated with deliveries, all delivery dates and times stated by Mulch and Stuff by Smart Choice are approximate and are estimated in good faith to the best of our ability.  Mulch and Stuff by Smart Choice shall not be liable for any failure to perform or for any delay in delivery or shipment of products, or for any damages or costs of any kind or nature suffered by the customer due to such failure or delay, when it is directly or indirectly caused by acts of God, acts of customers, war, riots, fires, explosions, floods, strikes, accidents, weather, traffic, failure in production or production equipment, shortage of raw materials, common carriers available for hire, labor or storage facilities, independent acts of any common carrier, or other cause or causes beyond the reasonable control of Mulch and Stuff by Smart Choice.

EXCESSIVE DELAYS INCURRED ON DELIVERY

Excessive delays incurred on a delivery, exceeding 10 minutes, will be billed to the Purchaser at a rate of $120.00/ hour. 

DELAYS IN DELIVERIES

Mulch and Stuff by Smart Choice is not responsible for delays due to delivery times, production times, or any other factors beyond our control, and any other costs associated with said delays to the Purchaser or Contractor.